Supporting an inclusive and welcoming community 

From: Kelly Hannah-Moffat, VP, People Strategy, Equity & Culture

All employees at the University of Toronto have a right to work without discrimination, harassment, or violence of any kind. To support this right, the University maintains a robust set of policies in addition to clear pathways for employees to request accommodation, share a concern, or file a complaint.  

Please familiarize yourself with the information below. Together, we can foster respectful workplaces where everyone feels they are welcome, supported, and can thrive.  

Policy Framework  

All University of Toronto staff, faculty, and librarians work under a common set of workplace conduct policies and guidelines, as set out below. These workplace policies and guidelines are available online:

These workplace policies and guidelines set out the University’s expectations of behaviour and conduct, and outline the processes used when community members bring forward concerns and complaints.

Raising a Concern or Complaint 

Individual concerns and complaints 

  • If you are experiencing workplace incivility, harassment, or discrimination, you may raise it with the University by contacting any of the University’s 13 Divisional Human Resources (HR) Offices or any of the University’s equity offices. You may approach a representative from whichever office you are most comfortable speaking with, even if they are not part of your local Divisional HR Office or campus (contact information is detailed below). Faculty members may also raise concerns and complaints with their Office of the Dean
  • All employees may also seek support or file a complaint via the University’s Workplace Investigations Office, which supports and oversees the resolution and/or investigation of workplace concerns and complaints involving staff, faculty, and librarians at the University
  • If you are experiencing sexual violence or sexual harassment, you may raise it with the Sexual Violence Prevention & Support Centre.  

All concerns and complaints will be treated confidentially, and support offered. There are no reprisals for raising a concern or complaint. 

Campus spaces 


The University of Toronto recognizes its obligation to prevent discrimination against members of its community by providing accommodations for the workplace impacts of disability, religion/creed, and family status (i.e., caregiving responsibilities for a parent/guardian or child). The duty to accommodate is made up of several overlapping and mutually reinforcing principles that prioritize dignity, individualization, integration, and full participation, as well as inclusive design.

Employees are encouraged to communicate accommodation needs to their immediate manager, supervisor, Chair, Director, or Dean. You may also contact your local Human Resources representative. It is the responsibility of both the University and the individual seeking accommodations to work cooperatively and respectfully to explore and implement appropriate accommodations.


The University provides information on harassment and discrimination and shares related resources to all employees as part of its Basic Health and Safety Awareness Training. All current employees are required to take this training, which is updated periodically. If you have not taken the training or if you would like to refresh your training, you may register to do so.

The University also provides online training, available to all staff, faculty, and librarians on how Unconscious Biases can arise from stereotypes and result in discrimination.  The online Unconscious Bias training modules can be found in the SuccessFactors Learning system. Additional in-person and online EDI training on accessibilitysexual violence, harassment, and discrimination can be found on the Institutional Equity Office Events Calendar.  

Available Resources

We encourage any member of our community who is concerned about conduct towards them or who requires accommodation to reach out to one of the offices listed here for more information on available supports:

Accessibility for Ontarians with Disabilities Act (AODA) Office

Anti-Racism & Cultural Diversity Office (ARCDO)

Community Safety Office

Directory of Divisional HR Offices (13)

Equity, Diversity, and Inclusion Office (UTSC)

Equity, Diversity, and Inclusion Office (UTM)

Family Care Office (FCO)

Health and Well-Being

Institutional Equity Office

Office of Indigenous Initiatives (OII)

Sexual & Gender Diversity Office (SGDO)

Sexual Violence Prevention & Support Centre

Workplace Investigations Office

Additional Supports

Staff, faculty, and librarians also have access to the Employee & Family Assistance Program (EFAP) offered through TELUS Health. This is a free, confidential counselling service available to employees and their families whenever they need it. You can reach out to TELUS Health at any time by calling 1-855-597-2110. Information on the program is available on the People Strategy, Equity & Culture website